77vip Privacy Policy —
Your Data, Your Rights
Learn transparently how your personal information is collected on the 77vip platform, what it is used for, and how it is kept secure through SSL encryption.
1 Introduction & Purpose of This Policy
77vip is a secure and reliable online betting and casino platform operated for players in Bangladesh. Your privacy is our highest priority. This Privacy Policy ("Policy") tells you what information we collect when you visit and use the 77vip website (77vip.mom), how we process and store that information, and in what circumstances it may be shared with third parties.
By creating an account or using the services on this platform, you are considered to have accepted the terms of this Policy. If you have any questions, you may contact our support team.
This Policy may be updated from time to time. When you first access the platform after a change, you will be notified of the updated Policy. We recommend reviewing this page regularly.
2 What Information We Collect
The 77vip platform collects two types of information: (a) information you voluntarily provide, and (b) information collected automatically.
Information Provided Directly
- Full name and date of birth
- Email address
- Mobile number
- National ID or age verification documents
- bKash, Nagad, or Rocket account details (for transactions)
- Content of communications with the support team
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Time of site visits, session duration
- Pages viewed and click patterns
- Cookies and local storage data
- Referral source (which page you came from)
3 Purpose of Data Use
Information collected on 77vip is used only for the following legitimate and transparent purposes. We never use your information for unnecessary or unauthorized purposes.
3.1 Account Management & Identity Verification
Identity-related information is required to open, manage, and secure your account — in particular for age verification, as the 77vip platform is intended only for persons aged 21 and above.
3.2 Processing Financial Transactions
Your mobile payment details are used to correctly process deposits and withdrawals via bKash, Nagad, and Rocket. This information is essential to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000.
3.3 Security & Fraud Prevention
To maintain the integrity of the platform and prevent unauthorized access, fraud, and money laundering, we monitor IP logs, device fingerprints, and transaction patterns.
3.4 Customer Support
When you request assistance via 77vip's live chat or email, your account and issue-related information is used to provide a fast and effective resolution.
3.5 Service Improvement & Personalization
Your usage patterns are analyzed to improve the platform experience. For example, understanding which game categories you prefer makes it possible to show you more relevant content.
3.6 Marketing Communications
With your consent, promotional offers, bonus updates, and important platform notifications may be sent to you. You may opt out of these communications at any time.
4 Sharing Information with Third Parties
77vip does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, and Rocket services to complete financial transactions. This information is used solely for transaction verification.
- Technology providers: Partners who provide technical support for platform operations may have access to limited information under strict confidentiality agreements.
- Legal obligations: Where it is required to provide information under a legal order from authorities, a court directive, or anti-money-laundering regulations, this will be done in accordance with applicable law.
- Business changes: In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new party. You will be notified in advance in such cases.
All third parties that 77vip works with are required to follow the same standard of privacy policy. No provider may use your information for their own marketing or any other purpose.
5 Cookies & Tracking Technologies
The 77vip website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Essential Cookies
These cookies are essential for basic functions such as maintaining login sessions, storing security tokens, and saving form data. They cannot be disabled.
5.2 Performance & Analytics Cookies
Used to collect statistics on site visits, the most-used pages, and error information. This data is collected in completely anonymous form.
5.3 Cookie Controls
You can disable or delete non-essential cookies at any time from your browser settings. Please note that disabling all cookies may prevent some useful features from working correctly.
6 Data Security Measures
77vip has implemented industry-standard technical and organizational measures to protect your personal and financial information.
SSL Encryption
All communication on the site is secured through SSL/TLS encryption. You can confirm this by looking for the padlock icon in your browser's address bar.
Data Encryption
Sensitive stored information — such as payment details — is kept in the database in encrypted form. No unauthorized person can read this information.
Regular Security Audits
The security of the platform is regularly tested. Automated monitoring systems remain active to detect suspicious activity.
That said, transmitting information over the internet is never entirely risk-free. We ensure the highest level of protection, but no system can guarantee 100% security. It is therefore your responsibility to keep your account password confidential and not share it with others.
7 User Rights
As a user of the 77vip platform, you have several important rights over your own information. You may exercise these rights at any time.
7.1 Right to Access
You have the right to know what information 77vip holds about you. You may contact the support team to request a copy of your information.
7.2 Right to Rectification
If the information stored about you is incorrect or incomplete, you may request that it be corrected. We will make the correction within a reasonable time.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, information that must be retained to meet legal obligations falls outside the scope of this right.
7.4 Right to Object to Processing
You may object to the use of your information for marketing communications or profiling purposes. In such cases we will stop that use.
7.5 Right to Data Portability
You may request to receive the information you have provided in a structured, machine-readable format.
To exercise any of the above rights, contact our support team via live chat or email. After verifying your identity, we will process your request as quickly as possible.
8 Data Retention Period
77vip retains your personal information only for as long as necessary to fulfil the relevant purpose or as required to meet legal obligations.
- Account information: Retained while the account is active and, after closure, for a specified period in accordance with applicable legal requirements.
- Transaction records: Long-term retention is required in compliance with financial regulations.
- Support conversations: Kept for a reasonable period for customer service quality review and dispute resolution.
- Marketing consent: Retained until you withdraw your consent.
Once the defined retention period has ended, your information is securely deleted or anonymized so that it can no longer be used to identify you.
9 Protection of Minors
The 77vip platform is strictly for persons aged 21 and above only. We do not knowingly collect personal information from any minor. If we become aware that a minor has opened an account, that account will be immediately closed and all related information will be deleted.
If you believe a minor has registered on this platform, please notify our support team immediately.
10 External Links & Third-Party Platforms
The 77vip website may sometimes reference third-party services, such as payment services or game providers. These external services operate under their own privacy policies, and this 77vip Policy does not apply to them.
We recommend reading the privacy policy of any third-party platform before visiting it.
11 Changes to This Policy
77vip reserves the right to update this Privacy Policy from time to time. For significant changes, you will be notified via email or live chat. The updated Policy will take effect from the date it is published.
We encourage you to review this page regularly. If you continue using the platform after a change, you are considered to have accepted the updated Policy.
12 Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact the 77vip support team through the channels below. Our team is available around the clock to assist you in Bengali.
Live Chat
24/7 instant support — start a live chat from any page on the 77vip platform
Email
[email protected]
Language Support
Support is available in both Bengali and English
77vip is a secure and reliable platform. Your privacy is our highest priority. We keep your experience protected by ensuring SSL encryption and fair play.